Hi, I am Tugi

Tugi B

Senior IT Engineer at Amplitude

I am a passionate IT engineer with 5+ years of working in Start-up to Enterprise infrastrucre level experience. Currently, determined to develop project management skill & tool set manage project from scartch to delivered.

Leadership
Team Work
Communication
Hard Working
Fast Learner
Problem Solving

Skills

Experiences

1
Senior IT Engineer
Amplitude

Mar 2021 - Present, San Francisco

Amplitude is a product analytics platform that helps businesses to track visitors. The platform uses behavioral reports to understand users' interactions with products and provides insights to accelerate work on a real-time basis.

Responsibilities:
    Tally

    October 2019 - Mar 2021, San Francisco

    Hired as the first IT Engineer to design, build & implement internal IT infrastucture. As well as help the business achieving SOC-II compliance.

    Senior IT Engineer

    Nov 2020 - Mar 2021

    • Set direction for IT strategy by empowering teams to achieve their best work
    • Represent the IT organization as a stakeholder in cross-functional partnerships and fully manage vendor relationships, negotiations, and budgeting while upholding strong commitment to ensuring a security/compliance-first approach.
    • Evaluate, maintain and improve existing code base to ensure that it is properly structured and utilize software engineering best practices
    IT Engineer

    October 2019 - November 2020

    • Operate as a technical expert on infrastructure projects pertaining to Storage, Virtual Machines, Systems Management, Cloud Services, Monitoring, File Serving, Capacity Planning, and DR.
    • Troubleshoot, identify and research reported issues, and have the ability to provide recommendations by comparing advantages and disadvantages of various solutions
    • Provide recommendations for improvement to team best practices and process
    2
    3
    IT Engineer
    Funding Circle

    May 2018 - October 2019, Nowhere

    Funding Circle is a peer-to-peer lending marketplace that allows the public to lend money directly to small and medium-sized businesses.

    Responsibilities:
    • Provide continuous review of internal IT infrastructure. Propose and implement enhancements that will improve performance, reliability, and scalability as we grow globally
    • Support office expansion initiatives and travel as needed to global offices
    • Perform day to day support and administration including installation, configuration, monitoring, documentation, and automation for all IT infrastructure
    Zynga

    February 2016 - October 2019, San Francisco

    Zynga is a widely recognized company for mobile gaming. Famously known for their Farmville, Poker & Word with Friends.

    IT Operations

    May 2016 - October 2019

    • Design and develop XYZ tool for ABC task
    • Respond to all tactical support escalations
    • Lead backend team.
    IT Support

    February 2016 - May 2016

    • Own IT/Helpdesk support for our corporate, onsite, and remote teams, while prioritizing / maintaining lightning SLAs.
    • Provide desktop support for hardware, software, network, A/V, system performance and security issues.
    • Work with various teams across the company to improve our processes and tools.
    4